1. Q. How do I sign up with EMA?
Answer: You will have to go to the www.ema22.com/username of the person who referred you to the website. There you will need to click on the “JOIN” button on the top right hand corner. Make sure the name of the referrer is shown before you complete the open fields on the online application. If their name is not shown please make contact with them to get the correct website address. Why? Because once a person is placed in the Matrix they can not be moved around. Then follow the prompts to complete the enrollment process.
2. Q. Once I sign up, what do I need to do next?
Answer: You will receive an id number, Go to www.ema22.com/username and click on “Elite Login Office”. Enter your user name or id number and password. At this point you are in your Virtual Office. You will be able to track your commissions and manage your business using this tool.
3. Q. How do I buy my enrollment package?
Answer: After you log in your virtual office click on the tab on the top left called “Main Menu”. Scroll down the list and click on “Shopping Cart”. This will start the process. You must choose the “Enrollment Catalog” . Choose the package you wish to purchase. We also strongly encourage you to set up a monthly payment using the Auto-Ship Manager, feature.
4. Q. How do I set up a monthly Auto-Shipment?
Answer: Find the tab on the top left called “Main Menu”. Move the cursor down the list to “Auto-Ship Manager”. Click on “Create” and follow the prompts on the screen. It is very important that you have a Credit or Debit Card to set up Auto-Shipment. This will ensure that you will maintain your position in the Matrix. Failure to maintain an auto shipment could result in a loss of your potential commissions.
5.Q. Can I pay my Auto-Shipment with my E-Wallet?
Answer: Yes, you can pay for your recurring order with your E-Wallet (Un-paid commissions)You must enter a secondary form of payment (i.e. credit or debit card) when you initially set up your Auto-shipment. You must click to agree with the terms and conditions before proceeding, this is a simple 10 step process of about three minutes to complete.
When selecting this payment option, the system will calculate the actual balance of unpaid commissions in your account. If you have enough funds in your E-Wallet to cover the entire amount of the order, the system will use those funds to pay for it. But if you do not have enough funds in the account, the remaining AMOUNT for the order will process on your second payment method of choice.
6. Q. What makes the EMA business opportunity different from other Network Marketing companies?
Answer: At EMA we have raised the bar of Network Marketing, by making the opportunity simple and easy for anyone to participate and succeed in the business, based on their level of commitment.
7. Q. Why should I join EMA?
Answer: Because it is a company that truly represents what Network Marketing was intended to be, where as No one is Left behind if they choose to work the program, and each team member in the company contributes to the success of everyone in their team. The cost is very reasonable, the products are of superior quality and the opportunity is the most lucrative that can change and improve your life for generations to come.
8. Q. How effective are the products?
Answer: Very effective, our products are specially formulated to give the systems of your body what they need to work and perform at its best. We use a combination of natural ingredients, herbs, minerals, fruits, berries and other essential vitamins for optimum health.
9. Q. How does the BV (Business Volume) work?
Answer: BV, is the initial and re-order purchases made personally by the EBO (Elite Business Owner) during a commissionable month. BV is the amount paid out in commissions from the purchase of a product (i.e. $22.00=$20.00 BV) This volume is calculated to determine commissions and rank qualification for promotions.
10. Q. How does the GV (Group Volume) work?
Answer: GV, is calculated from the total BV of the initial and re-order purchases made by any EBO or customer during a commissionable month in your organization to infinity. This GV counts toward your ranking and promotions.
11. Q. After I have agreed to be on auto shipment and my Credit Card information has been entered into the system. When can I expect my Credit Card to be debited again after my initial purchase order?
Answer: You can expect your Credit Card to be debited again every Thirty days from the initial calendar date of purchase order. Our calendar month ends on the30th of each month. (Example: If a purchase is made on the 31st and 31st of the month, the next draft would be on the 30th of the following month). All other dates would be on the exact date of the initial purchase order. You have the right to cancel your auto shipment at any time within three (1) business days before the due date.
12. Q. What is an E-Wallet and how does it work?
Answer: An E-Wallet (also known as a digital wallet) allows users to make electronic commerce transactions quickly and securely. An E-Wallet functions much like a physical wallet. Whereby it stores or holds your funds until you are ready to use them. Our E-Wallet serves many purposes, when commissions are paid to it. The EBO has several options for use, you can request a printed check (see #26 below), have funds sent to your EMA ProPay Mastercard, you can transfer funds to another EBO’s E-Wallet, purchase products.
13. Q. Is there a limit to how many people I can enroll directly to myself?
Answer: No, an EBO can personally enroll as many people as they like in the business this is our Uni-Level feature where you are able to have as many ‘legs’ as you like and benefit from them all. However, we do recommend that each person enrolled should be mentored and taught the basic five steps to be successful in the business by enrolling at least five (5) Business Partners themselves. An Elite Business Owner ‘EBO’ is someone you have decided to work with in the business. At EMA we want everyone to experience the benefits of networking together.
14. Q. How does the 3 x 10 work?
Answer: The 3 x 10 (Matrix) is designed to create residual (passive) income from the payments of the monthly auto-shipments. Our Matrix pays out 32% of the BV received on every consecutive order made each month from the Autoship Catalogue. This volume is calculated and paid in percentages to the tenth (10th) level of the Matrix structure depending on the ranking of an EBO. There are three (3) persons on your first level consecutively, (Example: If you personally enrolled 12 people they would stack on top of your first 3, 3, 3, and 3) then nine (9) on the second level, twenty-seven (27) on the third and the total continues to multiply by three to the tenth (10th) level.
15. Q. When I qualify for the Car and Home Allowance, and receive my check, can I spend it on whatever I want?
Answer: Absolutely.
16. Q. Can I Will or sell my position to someone?
Answer: Yes, you may Will or Sell your position to who you please. This business opportunity is designed to create generational wealth for you and your family.
17. Q. Do I have to empty my E-Wallet every month?
Answer: No, actually you can leave your funds in the E-Wallet to build up over time to be used later, with no penalty for up to one year. However, when a check is requested to be printed it must be at least $30.00. All funds disbursements must be requested by Wednesday in order to have a check printed and mailed by Friday of the same week. An E-Wallet transfer can be remitted with a minimal fee from EMA when requested.
18. Q. When will the Monthly checks or payouts become available?
Answer: The Matching Bonuses, Car and Home Allowance, and the 3% revenue share pools are calculated on the 10th of each month and deposited to your EMA E-Wallet.
19. Q. What is the Progressive Start Bonuses and when is it paid out?
Answer: The Progressive Start Bonuses is our unique ‘commission’ (paid in real time to your EMA E-Wallet) that increases your earnings every time a new customer and/or EBO purchases products. This is based on the total growth of your organization to the tenth (10th) level. As people are enrolling in your entire group you will earn the appropriate commissions on each one of them, no matter who enrolls them in the business. These earnings are calculated and paid out in real time daily. The funds can be remitted on Friday when they are requested by Wednesday of the same week. All of the progressive Start commissions are earned 24 hours per day 365 days per year as long as people are enrolling and/ or purchasing products.
20. Q. Can Not-for-profit organizations or Religious houses join the business by using their 501c (3) Tax exempt number?
Answer: Yes, if they can show the legal documents with the tax exempt number on it. This will assure us that they are in fact tax exempt and at the end of the year they will receive a 1099 tax return.
21. Q. If my debit or credit card is declined for my monthly auto shipment order, will I be notified by phone or e-mail and how long of a grace period will I have to pay before losing my position?
Answer: This should not happen when you are using the E-Wallet we have provided for you to pay your auto-shipment from each month. If this should occur we attempt to process your order again in 7 days after the 3rd decline your autoship profile will be disabled. You will have untill the last day of each month to process an order from the autoship catalogue to remain qualified to earn commissions paid in the following month
22. Q. Will there be a bank or finance charge to transfer funds from my E-Wallet to my EMA ProPay Master Card?
Answer: There is a $1.00 fee for each transfer to your EMA ProPay Master Card.
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